C:\>tracert mail.blueskyhost.com

Tracing route to mail.blueskyhost.com [209.81.157.3]
over a maximum of 30 hops:

1 * * * Request timed out.
2 20 ms 30 ms 30 ms 172.31.52.24
3 20 ms 20 ms 30 ms nsw7-atm.nsw.bigpond.net.au [61.9.207.29]
4 20 ms 20 ms 20 ms 61.9.193.8
5 20 ms 20 ms 20 ms GigabitEthernet3-1.pit2.Sydney.telstra.net [139.
130.94.97]
6 20 ms 31 ms 941 ms GigabitEthernet1-2.pic1.Sydney.telstra.net [203.
50.12.29]
7 30 ms 20 ms 20 ms GigabitEthernet11-1.ken-core4.Sydney.telstra.net
[203.50.12.117]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.

etc.

This should only affect some users trying to retrieve mail from this server. In the meantime incoming mail should be diverted via our other server so no mail should be lost as a result of this outage.